Tuesday, November 16, 2004

Analytical review of the Power struggle

I can feel the POWER STRUGGLE in the restaurant....since this Monday...everybody want to be somebody...and me...still me. It’s like I can feel thr rush...like I previously mentioned...but this rush has become nasty...at first...it was just the flow of nature...then it proceed to become the evil forces of power and strength...altogether..they are 5 full time staff on the floor now. Ah Lan, Ah Qing, Ah Yan, Ah May and Xiao Mei....names according to their status... me the part-time staff who ironically is the IN-Charge when the boss is not around.

My job, is to stand at the front line to whoever comes in the restaurant and bring them or allocates sittings....take drink orders....be responsible of all money transaction at the cashier. To be the bartender occasionally, clear plates, fold napkins....Plus doing PR with customers dealing with customers complains and request...taking phone calls for reservations and make stock orders for the chef....

Ah Lan being the longest staying staff after me is made the next potential successor of being the IN-CHARGE in the restaurant...however, that will not be possible becos she dun speak English and cannot communicate well with customers...however...she is smart and willing to learn and hardworking...and the boss like her...she is now in charge of the bar and all the stock ordering for drinks....and she will look out also for the girls in charge of the buffet food...as she is previously in charge of that....if Ah Lan can speak English well....she would be the best person to be the restaurant manager...even better than me....

Ah Qing, very capable as well in terms of running the floor as servers and plate-clearing is able to run the floor without problem taking drinks order and allocate seats( which Ah Lan is also capable of)....often can clear an average of more than 10 plates per round....is as willing to learn as Ah Lan though not as smart...she is hardworking as well...unfortunately like Ah LAn...Ah Qing dun speak English....and she is not as familiar with the bar...but learning to work the tile....

Ah Yan...very sweet girl...hardworking as well and very helpful....also equally eager to learn like the rest of the girls...however she is in charge of the buffet station and sometimes the floor to help clear plate and take drink orders....so not speak English like the rest of the girls....

Ah May...the black horse. That might change the whole situation in the restaurant...becos she speak a little English , from Malaysia. Although she is a new comer and her main job are all side jobs such as polishing cutleries and fold napkins and refill salt and pepper...and also to help take drinks clear plates...becos she is new...she is suppose to know how to do everything before she cam learn other staff...but she skip the part where she have to undergo bar training and she is doing some of the tile....becos she speaks English. And that is HER ASSET!...so in the end...she might be the best candidates in the boss eye to be the NEXT successor of being the manager after Nicole and Daisy left...as for me...the part time...I AM FOREVER ONLY A PART-TIME...so whoever can be in charge is a good news to me...and I can do less things....

Xiao mei, who used to be kitchen staff...doing the dishes is PROMOTED to be incharge of the buffet.....with Ah Yan and mentor..Ah Lan and Ah Qing used to run the buffet but now get promoted to run the floor....

And so...everybody seem to be in the right place at a glance but with the empty post of “person-in-charge” still empty....all the position become sensitive and atmosphere changing......

The only thing that is still constant...is ME.

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( Just a few days after this blog was writen...I was told that Xiao-mei resign and left...sigh...I am not surprise.)

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