CANON after sales service.

I set my alarm to 8.45am.
To make sure I get my printer problem resolve.
CANON customer service helpline is 6799 8888 if you have a canon product which need servicing.

Was put on hold through various stage of my call...
but I am more then glad that I spoke to a human in the end to solve my problem.

An appointment is made promptly when a conclusion is made.

The technician say i have a "HARDWARE PROBLEM"

Which means technically IS NOT MY PROBLEM.


If 10 is perfect score to rate afterasales services, CANON score 8.5...(some score deducted because of waiting time...but service staff are friendly and prompt...very good)

(Compare to NEC-I gave 8.7, the last time laptop was damage, a courier came to my door step to pick up my lappy in glasgow and sent it off to France for servicing!??...came back in a week during the christmas season at my door step, prompt answering of my calls...and no question asked service...impressed!)

And so, the friendly technician of canon will come to my house to fix my printer on thursday...

Let's hope he can solve my problem....and it will be a bonus if he is cute.

Wish me luck!

Miss TecHno-JinX

Ladies and gentlemen...introducing Miss techno-Jinx---->ME.

Who else but me.
Always me.
Bloody hell, ME.

This is like the 3rd time this year.
And it is only May now.
The last HOHA was the CRAsh and the stupid vietnam virus...
Now...

It is my 2 month old Canon PIXMA IP5200.

Working beautifully when I bought it in MArch...
So dear that I couldn't bear to utilise the maximium capacity of it...
And always try to save ink by printing in grey scale most of the time...despite the fact that it can print up to... 2400x4800dpi full colour....and even your 8R photograph...
I feel DAMN proud of it until I keep telling everybody about it...


And so...the last time i print something was only like 2 days ago...
Everything seems fine...

Yet today....there is a strange error blink...around the power button...

That's it.

Error message 6A00

Followed by Error message 5110

And Heaven knows...what else error...

Went to Canon trouble shoot and support website...

Solving technical problem Step by step with the guide on the website....

After trouble shooting through all the possible ways to resolve my problem...

it finally brings me to POP UP WINDOW...

"CONTACT US-AT YOUR NEAREST SERVICE CENTRE"


That is SO helpful!


THAnk YOU so DaMn much!


By the way...it is 4.45am in the middle of the night.

I resign my fate....take down the customer service hotline...and wait for the sun to rise...


Dear Buddha, I notice I have been swearing a lot after I came back from my SEA trip...I promise I will control my vulgarity...please let my printer live...it is still young and not yet live it live to the fullest yet...at least...please let my IP5200 print some brilliant 8R COLOUR photogragh for my competition and some lovely photo from my trip before you declare it's death. Please....my printer is innocent. So is ME.

Namo armituofuo...